Returns & Exchanges
We want you to feel confident shopping with us. Here's everything you need to know about our flexible return policy.
7 Days Easy Return Policy
Free returns on orders over Rs. 5000. Return within 7 days of delivery.
Hassle-free returns on eligible items
Refundable Items (You Can Return)
- 🍼 Unused and unopened baby products in original packaging.
- 👕 Clothing items with tags intact and no signs of wear.
- 🧴 Feeding accessories that are sealed and hygienically safe for resale.
- 🎁 Products received damaged or defective (must notify within 24 hours).
Non-Refundable Items (You Cannot Return)
- 🧸 Used or washed items (e.g., baby clothes, bibs, or sheets).
- 🍼 Opened feeding bottles, teethers, and hygiene-related products.
- 🎨 Personalized or customized items (e.g., name-engraved products).
- 📦 Items without original packaging, tags, or missing accessories/manuals.
Important Notes
- • You must inform us of damage within 24 hours of delivery.
- • All returns must include original packaging and accessories.
- • Items should be unused and in resaleable condition.
- • Refunds are processed within 5–7 working days after inspection.
Need Help with a Return?
Our support team is here to assist you through WhatsApp or Contact Page.
